Receptionist - Part Time

StoneRidge Retirement Living
440 East Lincoln Avenue
Myerstown, PA 17067
Primary Description of Job:
Phone Management
Directions for Resident Needs
Visitor Registration and Direction
Appointment Set -ups
Mail Management
Must be Available Every Other WeekendHours to vary:9:00am-1:00pm or 1:00pm - 5:00pm
Also asked to occasionally fill-in at times - - "As Needed"
Job Summary
Operates multi-line phone system, acknowledges, greets and assists residents, guests and staff by performing various clerical duties.
Major Responsibilities, Duties, Functions, and Tasks of the Position
Greets, directs, and assists Residents, Team Members and visitors in the facility
Answers the phone and operates office equipment
Exhibits Microsoft Office computer skills and efficiently and accurately maintains any assigned spreadsheets, databases, newsletters, etc.
Receives, screens, and gives direction to residents, visitors, sales representatives, etc.
Communicates problem situations to administration at time of occurrence
Immediately report resident related care concerns about treatment or abuse to the Department Supervisor as well as the Executive Director of the facility
Interact with Team Members, Residents, and Guests in a courteous and professional manner
Be accountable for all information in the Team Member Handbook
Maintain confidentiality of resident, Team Member, family and facility information
Understand and upholds Resident Rights
Follow each Residents Plan of Care
Follow oral and written instructions for all duties assigned and performed in an effective, timely and professional manner
Complete assigned tasks in accordance with organization, facility, and department procedures
Demonstrate the ability to work both independently and as part of a team
Use supplies in an efficient and cost effective manner
Ensure equipment is treated with proper care and is used only for the purposes and in accordance for which it was designed to be used for
Follow facility reporting guidelines for any equipment that is not functioning properly or is need of repair
Use Infection control practices, including Standard Precautions, to prevent the spread of diseases
Maintain cleanliness of work area
Perform preventative and corrective maintenance tasks, as directed
Complete all documentation per facility protocol and Standards of Practice
Follow all IT protocols, including submission of Sysaids, for all technology related issues
Answer call bells and assist as able

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